Support

Answers to common questions. Still stuck? Email support and we will reply within two working days.

Does Chocky need an account?

No. There is no sign-up, no email and no Chocky server. Open the app and start.

Does it really work with no internet?

Yes. Nearby messages travel over Bluetooth between devices. The assistant, its voice, the offline encyclopedia and the facts database run on the device. Weather, news, email and area chats need a connection.

How far do nearby messages reach?

Bluetooth range, typically tens of metres, and Chocky needs to be open on both devices.

Can I message people who use BitChat?

Yes. Chocky speaks the open BitChat protocol: private messages over Bluetooth and the same public area channels. Chocky is an independent app and is not affiliated with or endorsed by BitChat.

Does Chocky listen all the time?

Chocky listens for its name only while the app is open and listening is switched on. Speech is recognised on the device.

Can I change the assistant's name or voice?

Yes. Settings lets you rename the assistant and choose from ten on-device voices.

How do I report or block someone in a chat?

Tap a message and choose Report message or Block person. Blocked people are listed in Settings, where you can unblock them.

Can I use my own ChatGPT or Claude account?

Yes, optionally. Under “Answers by” in Settings you can add your own API key; those questions then go to that service under your account.

Is medical or emergency information reliable?

Answers are general information from offline reference sources, not professional advice. In an emergency, contact emergency services.

Which devices are supported?

iPhone, iPad and Mac. One purchase covers all three, and Family Sharing is supported.